LIABILITY
Phuket-vacation-homes.com is acting hereunder as agent for accommodations, and assumes no liability for property loss or damages, nor liability for injury, accidents, delay or irregularities that may be occasioned either by reason of defect in any vehicle or the acts of any company or persons engaged in conveying passengers to and from their villa. Transportation (airlines, rental cars and taxis) is supplied by providers who operate independently of Phuket-vacation-homes.com. We assume no responsibility, therefore, for any loss, injury, or damage to person or property due to the acts of those providers. Normal precautions regarding security should be observed at all times. Unfortunately, theft occasionally occurs in Phuket Island, as it does elsewhere in the world. Guests are responsible for their villa and belongings, and are expected to ensure that all windows and doors of unattended areas are secured. We request that you not take expensive jewelry, designer luggage, or items of excessive value on your vacation. In addition, we suggest that you carry traveler's checks in lieu of cash in excess of $300 per person.

VILLA CHECK IN/OUT
Villa check-in on arrival is normally 1:00 pm, and checkout 11:00 am. However, if there are no other guests occupying your villa on arrival or departure days, we will make every effort to arrange for more convenient times.

COMPLAINTS AND MAINTENANCE
Phuket-vacation-homes.com will make every effort to keep all villas and their inventories in good working order. In case of a maintenance problem, we will strive to repair the problem as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, water, pool filtration systems, air conditioning, television or cable services, appliances, etc. It is the guest's obligation to report any problems or damage immediately to our local representative or us. In addition, please be advised that most of Phuket island experiences occasional water pressure problems due to sporadic shortages in water supply, and these are completely out of our control.

SUBSTITUTION
Phuket-vacation-homes.com reserves the right to substitute comparable or better accommodations without liability, should we deem the villa reserved substandard for any reason. If comparable accommodations are not available, guests may receive a complete refund of all pro rated rent and taxes for the original villa.

CAPACITY OF VILLAS
The total number of persons allowed in the villa at any one time is restricted to the number of persons scheduled and paid for. Should a group misrepresent themselves, they will be required to pay for the additional persons immediately, or shall vacate the villa without refund. Exceptions are made for infants only, if sleeping in a baby crib; they are not included in the villa's total head count.

QUIET ENJOYMENT AND PARTIES
Phuket-vacation-homes.com wishes to maintain a peaceful, relaxed atmosphere for the quiet enjoyment of guests. We rent to responsible adults. NO house parties or functions such as weddings are allowed without advance permission.  Guests shall be sufficiently quiet and peaceful, so as not to disturb other residents of the neighborhood.

LAST BUT NOT LEAST
We sincerely hope you enjoy your villa vacation, and will do our utmost to see that you do. If you encounter any difficulties that require special attention, please call our local property manager or Phuket-vacation-homes.com collec.